Refund Policy

PEEB offers refund only for certain circumstances for example.

• In cases where double payment for the same invoice has been made. In this situation, the client needs to provide evidence that the payments related to the invoice have been made.

When making a request for refund, students will be asked to provide all relevant evidence to support their claim.

PEEB will review the refund request and based on the evidence provided, it will take one of the following decisions:

• Refund approved: PEEB’s Concerned department will review the refund request, and if the request is approved, the refund will be executed by the payment authorities to the student’s account.
• Refund refused: PEEB can refuse the refund request in case there is evidence of fraud, refund abuse, lack of information, or other deceitful actions.

Please note that:

• PEEB will refund the exact amount it has received in its bank account. Bank fee will be deducted from the refund if applies.
  If the reimbursement procedure involves fees, these fees will also be deducted from the reimbursement.

If you want to submit a refund request, please send it to the following email address: info@peebonline.com Once your request for a refund is reviewed, an email will be sent to you with notice that we have received your request. You also will be notified whether your request for a refund is approved or rejected.